Privacy policy

Last updated: May 15, 2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thisislove.nz (the “Site”).

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at bookings@thisislove.nz 

  1. Our Commitment to Privacy:
    At This is Love, your privacy is our top priority. We are dedicated to safeguarding your personal information and have outlined our privacy policy below to keep you informed about how we collect, use, and protect the data you share with us through our website. We adhere to the New Zealand Privacy Act 2020.
  1. Collection of Personal Information:
    We only collect personal information when you voluntarily submit it to us. This may include details such as your name, email address, phone number, mailing address, and more, which we collect via forms on our website.

  2. Use of Your Information:
    The personal information you provide will be used to fulfil your requests for our services or to send you promotional offers through email, direct mail, telemarketing, or text messaging. We will never share your personal information with third parties without your express permission.

  3. Image, videos, and Content Usage:
    We understand that the images and content captured during your shoots are precious to you. Transparency is key, and we require your consent to use them as outlined in your contract and terms of service. This may include using them for:
    – Marketing materials (website, brochures, social media)
    – Our online portfolio
    – Client galleries

    We strive to use the content in a tasteful and professional manner that reflects the spirit of your session. If you have any limitations on how you’d like your content used, please let us know before the booking process. Terms of Service apply.

  1. Data Retention:
    We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will then delete your personal information in a secure manner.

  2. Aggregate Information Collection:
    While you browse our website, we may also gather non-personal, aggregate data, which can include your IP address, date and time of visit, the website you were referred from, pages you viewed, and your overall browsing habits. This information may be collected using web beacons, clear gifs, or cookies, which help us recognise your internet browser and enhance your browsing experience.

  3. Security Measures:
    We have implemented stringent security measures to protect your personal information from loss, misuse, unauthorised access, and alteration. However, please be aware that no website is completely secure.

  4. Children’s Privacy:
    We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

  5. International Transfers:
    If we transfer your personal information to a service provider located outside of New Zealand, we will ensure appropriate safeguards are in place to protect your information in accordance with the New Zealand Privacy Act 2020.

  6. Opting Out and Updating Your Information:
    If you wish to opt out of future mailings or update any previously provided information, you can contact us by sending an email at any time.

  7. Dispute Resolution:
    If you have any concerns about how we handle your personal information, please contact us. You can also make a complaint to the Privacy Commissioner https://www.privacy.org.nz/.

  8. Policy Changes and Your Acceptance:
    We reserve the right to modify or update this privacy policy as needed. Your continued use of our website and services constitutes your acceptance of our most current privacy policy.

  9. Third-Party Services:
    We may utilise various third-party services to enhance the functionality of our website and provide better services to our users. These services may include but are not limited to website analytics, marketing automation, customer relationship management (CRM), and cloud storage solutions.

    While we strive to ensure that all third-party services we use comply with our privacy standards and legal requirements, it’s important to note that these services may change or be updated over time. As a result, the specific third-party services we use and their functionalities may evolve.

    By using our website and services, you acknowledge and agree to the potential involvement of third-party services in processing your personal information, subject to the terms outlined in this privacy policy.